Uniphore raises USD 400 Mn funding to support explosive growth

Uniphore a leader in conversational AI and automation technology, Palo Alto, Calif-based company, recently, gets a USD 400 million funds in Series E funding round.

The Uniphore total funding becomes more than a half-billion (US $ 610) funding, the round was led by NEA and now the company’s worth is USD 2.5 billion. Hilary Koplow-McAdams, Venture Partner, and NEA now Join Unifor’s Board of Directors.

The company will use this fund to expand the technology and advancement in voice AI to solidify its market leadership as well to expand its business globally, particularly in North America, Europe, and the Asia Pacific.

The global automation enterprise conversation market records rapid growth in the past few years as the company analyzed its positive customer interaction for its brand image and loyalty. As it results, many enterprises have adopted artificial intelligence and automation to implement a smooth and frictionless customers experience. The Uniphore has been at the forefront of industry-leading innovation.

Umesh Sachdev, CEO, and co-founder, Uniphore said, “Understanding conversations and the data and insights derived from them is essential to every business”. He further added in his statement that our automation engine delivers a powerful and innovative solution to help organizations. We look forward to working with businesses around the world to drive their success.

About Uniphore:

Uniphore is the global leader in Conversational AI and Automation technology. Every day, billions of interactions take place across various industries such as customer service, sales, human resources, education, and more. Unifor has built the most comprehensive and powerful conversational automation platform that combines Conversational AI, Workflow Automation, and RPA (Robotic Process Automation) into a unified platform with a business user-friendly UX to transform and democratize customer experiences across industries.